Return Policy
This policy outlines when returns, replacements, or support requests can be accepted for delivered orders.
Eligible Return Cases
Returns or replacements may be considered if you receive a damaged item, a wrong product, or a product with a verified quality issue.
Non Returnable Items
Used, opened, or mishandled products may not be eligible for return. Certain ritual or consumable items may also be non returnable for hygiene reasons.
Return Request Process
Please contact support as soon as possible after delivery with your order number, issue details, and product photos if applicable so we can review your request.
